The Nerd Herd: Signs You Need Managed IT Services


NetworkAn increase in your company’s day-to-day operations and tasks is always a good sign that it’s growing. More clients and responsibilities means more profit for the business. This growth, however, also means more pressure and expectations from your people and equipment, particularly in the IT department.

You’ll want to keep your systems running efficiently, but your old tools may no longer be able to keep up. It may be time to outsource it.

To help you out, here are some tell-tale signs that professional managed IT services may be right for your business.

No Dedicated IT Team

Many small to medium businesses have IT needs that can quickly overwhelm the unlucky staff member who isn’t actually an IT professional—he just so happens to be the tech-savviest person in the office. Even if the IT tasks are delegated to someone else, it still means you’re giving it to a staff member who will spend a lot of time fixing computer and network problems rather than being productive and fulfilling their specific job description.

If you don’t have a dedicated IT team or department, outsourced IT consulting services is the perfect substitute, as instead of hiring another employee, you could pay a lower amount for managed services.

IT Professionals are Always Swamped

Even a dedicated team of IT professionals can be swamped with work that keeps piling up, and the biggest reason for the pileup is the day-to-day management and monitoring tasks that always gets delayed and ignored when bigger or higher priority issues come up.

Regularly Asking for Outside Help

If you’re currently working with a third-party IT company, check your “it broke and they fixed it” history with them. If you regularly ask them to help with recurring problems, then they may not be doing a very good job at fixing your problems. Also, you pay them every time they come in, which could add up to a lot of expenses.

Improving all your business’s processes is one of your main goals to keep it running smoothly. If it means giving the work to someone else, then let it be. After all, why burden yourself if somebody else can do it better?


About the author

Alesha Turman

started as a management trainee at a local bank in Astoria, Oregon, from which she rose from the ranks and attained a mid-level management post. She now serves as the operations director of a leading online company.